Terms of Service

Effective Date: January 29, 2026

These Terms of Service ("Terms") govern your use of our website, commission requests, and purchase of artwork from Color Deficient ("Artist", "we", "us", or "our"). By creating an account, submitting a commission request, or making a purchase, you ("Client", "you", or "your") agree to be bound by these Terms.

1. Age Requirement and Eligibility

1.1 Minimum Age

You must be at least 18 years of age to create an account, submit commission requests, or purchase artwork from our website. By using our Services, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into binding contracts.

1.2 Adults Only

Our Services are directed exclusively to adults 18 years of age and older. We do not knowingly accept orders, commission requests, or account registrations from anyone under 18. If we become aware that a user is under 18, we reserve the right to cancel any pending orders, terminate the account, and refund any payments at our discretion.

2. Commission Process

2.1 Request Submission

Clients may submit commission requests through our online form. Requests must include detailed description of the desired artwork, canvas specifications, medium preference, and budget. The minimum commission budget is $750 for a 2'×3' canvas.

2.2 Review and Quote

Upon receiving your request, we will review it within 2-3 business days. We reserve the right to accept or decline any commission request at our sole discretion. If accepted, you will receive a formal quote including the total price, estimated completion date, and payment schedule.

2.3 Acceptance

By making the initial deposit payment, you confirm acceptance of our quote and these Terms, forming a binding agreement between you and the Artist.

3. Payment Terms

3.1 Commission Payment Schedule

All commissions require a 50% non-refundable deposit before work begins. The remaining 50% final payment is due upon completion of the artwork and before shipping or delivery.

3.2 Store Purchases

Store purchases require full payment at the time of checkout. You may check out as a guest or with a registered account.

3.3 Payment Methods

We accept payment via debit or credit card only through Stripe, our secure payment processor. No other payment methods (cryptocurrency, wire transfer, cash, etc.) are accepted. All prices are quoted in U.S. Dollars (USD).

3.4 Sales Tax

Applicable sales tax is calculated and collected at checkout based on the shipping destination, in accordance with state and local tax requirements.

3.5 Late Payment (Commissions)

If final payment is not received within 30 days of artwork completion, the Artist reserves the right to resell the artwork or retain it. The deposit will not be refunded.

4. Artwork Creation

4.1 Timeline

Estimated completion dates are approximate and may vary depending on complexity, materials, and current workload. We will make reasonable efforts to meet the estimated timeline and will notify you of any significant delays.

4.2 Revisions and Approval

The commission process includes up to three (3) rounds of revisions:

• Initial sketch approval: You will receive preliminary sketches or concepts for feedback
• Progress check-in: You will receive in-progress photos at approximately 50% completion
• Final approval: You will receive photos of the completed artwork before final payment

Additional revision rounds beyond the three included may incur additional fees. Major changes requested after sketch approval may require renegotiation of the quote.

4.3 Artistic License

While we will work closely with you to achieve your vision, the Artist retains creative control over the execution and technique. You acknowledge that as a colorblind artist, color perception may differ from typical vision, which is part of the unique artistic style you are commissioning.

5. Cancellation and Refunds

5.1 Commission Cancellation by Client

The 50% deposit is non-refundable once work has begun. If you cancel before work begins, a full refund of the deposit will be issued. If you cancel after work has begun but before completion, the deposit is forfeited and no refund will be provided.

5.2 Commission Cancellation by Artist

If the Artist must cancel the commission for any reason (including but not limited to health, materials availability, or unforeseen circumstances), you will receive a full refund of any payments made.

5.3 Store Purchase Refunds

You may request a refund for store purchases that have not yet shipped. Refund requests can be submitted through your order tracking page. All refund requests are reviewed on a case-by-case basis at our sole discretion. Once an order has shipped, refunds are generally not available unless the artwork arrives damaged (see Section 6.5).

5.4 All Sales Final

Unless otherwise stated in these Terms, all sales of artwork are final. We are not obligated to accept returns for reasons of buyer's remorse, change of mind, or dissatisfaction with the artwork's appearance in person versus photographs.

6. Shipping and Delivery

6.1 United States Only

We ship exclusively within the United States. International orders are not accepted. All shipping addresses must be valid U.S. addresses. Orders placed with a non-U.S. shipping address will be cancelled and refunded.

6.2 Store Purchases

Shipping for store purchases is charged separately at checkout as a flat rate based on the artwork's size and packaging requirements. All artwork is professionally packaged and shipped via insured carrier to the shipping address you provide during checkout.

6.3 Commission Orders

Shipping or local delivery costs for commissioned artwork will be quoted separately as part of your commission quote. The final cost depends on your chosen delivery method (shipped or local delivery) and will be confirmed before you accept the quote.

6.4 Delivery Timeline

Shipping typically occurs within 3-5 business days after receipt of final payment. Delivery times vary based on location. You will receive tracking information once the artwork ships. If you opted in to carrier tracking notifications during checkout, the shipping carrier may also send you tracking updates directly to the email address you provided.

6.5 Damage During Shipping

All shipments are insured. If artwork arrives damaged, you must notify us within 48 hours of delivery with photographic evidence. We will file an insurance claim and either repair, replace, or refund the artwork at our discretion.

7. Intellectual Property Rights

7.1 Ownership of Physical Artwork

Upon receipt of full payment, you own the physical artwork. You may display, resell, or gift the physical piece as you wish.

7.2 Copyright and Reproduction Rights

The Artist retains all copyright and intellectual property rights to the artwork. The Artist reserves the right to:

• Photograph the artwork for portfolio, marketing, and promotional purposes
• Display the artwork in galleries, exhibitions, or online galleries
• Create and sell prints, digital reproductions, or derivative works
• Use the artwork in any promotional materials

Unless specifically negotiated and documented in writing, you may not reproduce, distribute, or create derivative works from the commissioned artwork without explicit written permission from the Artist.

7.3 Exclusive Rights Purchase

If you wish to purchase exclusive reproduction rights, this must be negotiated separately and will result in an increased commission fee (typically 2-3x the base price).

8. Warranties and Disclaimers

8.1 Quality Guarantee

All artwork is created using professional-grade materials and techniques. We guarantee the artwork is free from material defects at the time of delivery.

8.2 Color Accuracy

Colors in progress photos may vary from the final artwork due to lighting, camera settings, and screen calibration. As a colorblind artist, color choices are intentional but may differ from typical color perception. You acknowledge and accept this as part of the artistic style.

8.3 Care Instructions

Proper care instructions will be provided with your artwork. The Artist is not responsible for damage resulting from improper care, display, or storage after delivery.

9. Limitation of Liability

To the maximum extent permitted by law, the Artist's total liability for any claims arising from your use of our Services shall not exceed the total amount you paid for the specific transaction giving rise to the claim. The Artist is not liable for any indirect, incidental, special, or consequential damages.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy. We do not sell your personal information to third parties.

11. Dispute Resolution

Any disputes arising from these Terms or your commission shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Iowa, United States. You agree to waive any right to a jury trial.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms. Each commission is governed by the Terms in effect at the time of deposit payment.

14. Contact Information

For questions about these Terms or your commission, please contact:

By creating an account, making a purchase, or submitting a commission request, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.